Shipping policy

Shipping destinations and rates

Available shipping destinations, delivery methods and the exact shipping charge for your order are displayed at checkout after you enter the delivery address. Most products can be shipped internationally. A small number of products may be available only in selected countries; checkout will show availability before payment.

Processing and delivery estimates

Orders are processed after payment is confirmed. The delivery estimate shown at checkout is an estimate based on the destination and selected shipping method, not a guaranteed delivery date. Weekends, public holidays, customs checks, carrier disruption, severe weather and other events outside our control may affect delivery.

Multiple parcels

Products may be fulfilled from different locations. An order containing several items may therefore arrive in more than one parcel and at different times. You will not be charged additional shipping beyond the amount confirmed at checkout.

Tracking

Where tracking is available, we send a shipping confirmation with a tracking link after the carrier has accepted the parcel. Tracking information may take a short time to update.

Address accuracy

Please check the delivery name, address, postal code and contact details before placing the order. If you notice an error, contact bures.123mira@gmail.com immediately. We will try to update the address before fulfilment, but cannot guarantee a change after processing or dispatch has started. Extra carrier costs caused by an incorrect address may be charged where permitted by law.

International duties and taxes

For deliveries outside the European Union, the destination country may charge import duties, taxes or customs fees. Unless checkout expressly states that these charges are included, they are the recipient’s responsibility. Customs procedures can delay delivery.

Delayed or missing parcels

If tracking has not updated for an extended period or the parcel has not arrived within the displayed delivery estimate, contact us with your order number. We will investigate with the fulfilment partner or carrier. If goods are not delivered, we will provide the remedy required by applicable law.

Damaged or incorrect deliveries

Inspect the parcel after delivery. If an item is damaged, defective or incorrect, contact us promptly at bures.123mira@gmail.com with the order number and photographs where helpful. Do not discard the item or packaging until we provide instructions.

Seller: Miroslav Bureš – Vionara, IČO 21133913, Fráni Šrámka 128, 397 01 Písek, Czech Republic.

Last updated: 28 July 2026.